LEGAL
Privacy policy
Responsible: TicketGo OÜ
VAT: EE102695614
Dirección postal: Ulemiste, Valukoja 8/2 C corpus, 2nd, Tallinn, 11415, Estonia
E-mail: info@ticketgotourism.com
Information and Consent
Al leer esta Política de Privacidad, el usuario queda informado sobre cómo TicketGo OÜ (en lo sucesivo Ticketgo Tour) recopila, trata y protege los datos personales que se facilitan a través del sitio web ticketgotour.com (en adelante, el «Sitio Web»). Además, se incluyen los datos derivados de la navegación y cualquier otra información que se pueda proporcionar a Ticketgo Tour en el futuro. Hemos redactado esta política para que puedas entender fácilmente cómo tus datos son tratados por Ticketgo Tour. Si necesitas aclaraciones adicionales, no dudes en contactarnos.
Obligation to Provide Data
The data requested in the Website forms are generally mandatory (unless otherwise specified) to fulfill the established purposes. If these data are not provided or are incorrect, we will not be able to adequately address your requests.
For What Purpose Will We Process Your Personal Data?
The personal data collected will be processed by Ticketgo Tour for the following purposes:
- Manage contact requests made through the available channels on the Website.
- Manage purchases made on the Website, including payment and ticket delivery.
- Perform analyses on the use of the Website and understand user preferences and behaviors.
4. Enviar comunicaciones comerciales sobre productos y servicios de Ticketgo Tour a menos que se indique lo contrario marcando la casilla correspondiente, o el usuario se oponga a dicho tratamiento.
5. Enviar comunicaciones comerciales (ofertas, promociones, etc.) sobre productos y servicios de terceras empresas con las que Ticketgo Tour colabora, si el usuario da su consentimiento marcando la casilla correspondiente.
6. Realizar análisis de datos del usuario, utilizando fuentes propias y de terceros, para crear perfiles detallados de los productos de interés del usuario, si se autoriza marcando la casilla correspondiente.
For How Long Will the Data Be Processed?
We retain your personal data for the necessary time to fulfill our legal obligations and for the purposes mentioned in this policy. If you wish to unsubscribe from Ticketgo Tour, oppose, or revoke your consent, you can do so at any time.
What User Data Will Ticketgo Tour Process?
Ticketgo Tour will process the following categories of data:
- Identifying data: name, surname, national identity document or foreigner identity number, and image.
- Contact details: email address.
- Browsing data.
If you provide third-party data, you confirm that you have their consent or the necessary legitimacy and commit to informing them about the Privacy Policy. Ticketgo Tour reserves the right to verify this information by adopting necessary measures in accordance with data protection laws.
What is the Legal Basis for Processing Your Data?
- The data processing for purchasing products through the Website is necessary to fulfill the contract between the user and Ticketgo Tour.
- Processing for marketing purposes is based on Ticketgo Tour's legitimate interest when the user has purchased products or services from our company. In the absence of this contractual relationship, data processing will be based on the user's consent according to current regulations.
- Commercial communications from third-party companies and profiling are based on user consent.
Who Will Your Data Be Shared With?
Your data may be shared with:
- Ticket providers and related services solely to manage your purchase.
- Ticketgo Tour group companies to send commercial communications if the user is aware.
- Competent national and/or European authorities according to applicable law.
Ticketgo Tour's suppliers may access your data to fulfill legal obligations and the purposes mentioned above. These suppliers will not use your data for their own purposes without prior notification from Ticketgo Tour.
International Transfers
We use Google Analytics 4 to analyze website traffic. IP addresses are anonymized before being processed by Google Analytics. Google may transfer and store data on servers outside the European Union. For more information about Google Analytics privacy, see the provided link.
Exercise of Rights
Ticketgo Tour guarantees the free exercise of your rights of access, rectification, deletion, limitation, opposition, and portability. You can obtain more information about these rights at the provided link. You can exercise your rights through your profile in the GDPR section by modifying your data or withdrawing consent. You can also write to us at info@ticketgotourism.com specifying the right you wish to exercise and attaching a copy of your ID. info@ticketgotourism.com specifying the right which you wish to exercise and attaching a copy of your ID.
You have the right to file a complaint with the Spanish Data Protection Agency.
Security and Confidentiality
Ticketgo Tour is committed to ensuring the security, confidentiality, and secrecy of your data. We have implemented technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
